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Terms and Conditions

Terms and conditions

Dogs Castle

Wilfried Schickel

Sperberstrasse 37

41751 Viersen

Phone: +49 - 02162 / 5307724

By fax: +49 - 02162 / 2689663

E-mail: info( aed.......)

VAT ID: DE 814880701

"Dogscastle" called -

First General / validity

These terms and conditions apply to the extent they are incorporated and regulated in the contract offer text otherwise expressly provided for, for all supplies and services from Dogs Castle.

Second Regulations and information on contract

a) General

All representations on the website of  Dogscastle  represent only a non-binding invitation to tender by the customer dar.

b) Technical steps that lead to the conclusion of the contract and purchase agreement

To order one or more articles on the online shop, the items must first be marked by a mouse click on the link "Add To Cart" to order. In the "basket" (the reach you at any time via a link at the store offer) you will be led by clicking the "Checkout" through the checkout process, with each step explained and the necessary information can be queried.

The ordering process is completed, if in step 3 ("confirm") the link press "Order".

Therein lies the customer's offer to enter the agreement, which Dogscastle  may, within fourteen days after receipt.

The acceptance of the offer by Dogscastle  made by sending the confirmation of delivery or receipt of goods. In order for the contract is closed.

c) storage and access to the treaty text

We save the contract text and send you the order information and the terms and conditions via e-mail. We give you the opportunity to get the contract provisions in the contract and to store in a reproducible form.

d) identifying and correcting input errors

For detecting and preventing data entry errors during the order process, the customer gets before the effective order, a summary page appears to control, through which he controlled all the details of the order and in the input fields themselves, or using the "back" button of your Internet browser, the data entered can be corrected.

e) Available Languages

The contract language is German.

Third Prices and Payment

Apply to the website of Dogscastle  displayed prices at the time of order. Packaging and shipping costs are calculated and displayed to the customer plus time. In the event that international shipping is available and the remittance from abroad should be noted that other taxes or charges are possible, which is not repaid by the seller or by him charged.
Dogscastle accepts all payment methods specified on the website. Dogscastle  provides the customer for the goods ordered from an invoice that is sent to him in writing no later than with goods.

The total purchase price of the goods ordered is payable depending on the chosen payment method. Shipments abroad, if offered, only cash in advance, with "cash in advance" - meaning all types of payments that require a mandatory payment order before delivery of goods by the customer - even below.

Is chosen in advance, payment within 7 (seven) days to pay after completing the order. Decisive is the date the money is received from the seller.

With cash on the purchase price immediately in order for the account (if available) within 10 (ten) days from receipt of the first request for payment to be paid without deduction, unless otherwise agreed.

A right to offset the buyer only if its counterclaims are undisputed or legally valid or recognized by us, he is also the right of retention only insofar as his counterclaim is based on the same contractual relationship.

4th Packaging and shipping costs

Packaging and shipping costs are the buyer announced before releasing the order process.

In the event of revocation shall bear the regular cost of returning the customer, if the delivered goods ordered and if the price is not the issue returned an amount of 40 € exceed or if the customer at a higher price the thing at the time of the revocation not yet has provided the consideration or a contractually agreed part payment.

5th Delivery and delivery times

The delivery of goods to the Customer by third parties (delivery services).

 already in-stock merchandise - if not otherwise stated in the offer - within three working days after receipt of order for advance payment within three business days after payment for shipment.

For in-stock merchandise not already, the delivery time up to two weeks after the order or advance payment: cash receipt amount.

Whether the product is in stock, please refer to the offer text. Found there is no information on stock or delivery times apply, the delivery times for in-stock merchandise.

Partial shipments are permitted unless the customer declines interest in them or if they are not visible reasonable. Reasonableness is achieved when


the partial delivery for the customer under the contract designated purpose,

delivery of the remaining ordered goods is ensured and

The customer thus no considerable additional effort or cost incurred (unless the seller agrees to accept these costs).

The cost of transportation and packaging will be charged for partial deliveries only once.

6th Non-availability, replacement

In the event of unavailability of an item ordered, reserves Dogscastle to provide the same quality and price performance (good or service), if this is reasonable for the customer and this agrees in writing to the replacement. If this is not possible or does not, the customer can not Dogscastle  perform as promised. In this case, the statutory provisions.

7th Transfer of risk

If the customer is an entrepreneur, the risk of accidental loss and accidental deterioration of the goods handed over, in case of shipment of the delivery of goods to the carrier, freight forwarder or otherwise to execute the dispatch specific person or institution to the customer ..

If the customer is consumer, the risk of accidental loss and accidental deterioration of the sold item is also the dispatch of purchase until the handover of the goods to the customer, regardless of the shipping method you choose.

8th Exclusion of withdrawal

The right does not a) for goods that are produced according to customer specifications or clearly tailored to personal needs or b) if the agreement is concluded in the course of your trade, business or professional activity, and therefore as an entrepreneur within the meaning of § 14 Civil Code act (BGB). "

9th Warranty, guarantee

The statutory warranty periods.

The offer should be given a guarantee, then the implied warranty remains unaffected.

10th Retention of title

All deliveries are subject to payment. The delivered goods until full payment of the purchase price of property Dogscastle.

11th Procedures for dealing with complaints

Our procedure for handling complaints complies with the requirements of professional diligence. Should you therefore wish to make complaints, you can do about all this said communication means and addresses / numbers do so in writing or orally. Timely processing is assured.

12th Jurisdiction, Applicable Law

Jurisdiction for all disputes in connection with the delivery business, to the extent compatible, the seat of Dog Castle. This is agreed in the event that the customer is a merchant, a legal entity under public law or a public sector fund or indeed consumers, but has no general jurisdiction in Germany or transfers his residence to contract a foreign country or the residence of the not to identify customers at the time the action is brought.

The parties agree to all legal relations arising from this contractual relationship that the law of the Federal Republic of Germany excluding the United Nations Convention on Contracts for the International Sale of Goods of 11 April 1980 (CISG).

13th Notes on packaging regulations

We point out that according to legal requirements, we approved a dual system are connected.

14th Notes on the Battery Act

Batteries must not be disposed of with household garbage. You are legally obliged to supply batteries for professional disposal. For this purpose

you can use your old batteries free of charge to the public collection in your community or wherever batteries are sold. They

can return used batteries to us at the above address. We will then professionally and free of charge

. dispose Batteries containing hazardous substances are marked with a symbol consisting of a crossed-out wheeled bin and the chemical symbol (Cd, Hg or Pb)

provided for the classification as a pollutant crucial heavy metal.

The trash can means no batteries in the trash can.

The characters in the garbage can stand for:

Pb battery contains lead

Cd: battery contains cadmium

Hg: battery contains mercury

15th Additional provision

In the event that any provision of these Terms and Conditions should be invalid, the validity of the remaining provisions shall not be affected. This is especially true for the already concluded contract. In place of the ineffective clause does the statutory scheme. Different only if, in this case, the adherence to the contract constitutes an unreasonable hardship for one party. Then the contract has a total ineffective .


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